ZooStore Cashier (Seattle)
ZooStore Cashier (Seattle)
Applications are now being accepted for ZooStore Cashier in the Guest Services/ZooStore Department at Woodland Park Zoo in Seattle. There are full-time and part-time, seasonal, non-benefited positions.
SUMMARY
Receives payments from customers or employees in return for goods or services, and provides high-quality service. There are seasonal, full-time and part-time, non-benefited positions.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Perform day-to-day operations of the unit such as selling merchandise, operating the cash register, handling various types of payments, closing and opening tills, completing daily closing and opening paperwork.
- Provide guest excellent customer service in person and on the phone.
- Greet and assist guests at the store including all satellite locations.
- Rectify guest complaints and issues or pass on to appropriate supervisor/manager.
- Set-up, operate, clean, organize, stock merchandise, close and secure at the end of business day various satellite stores.
- Promote Dollar for Conservation program.
- Give cash refunds or issue credit memorandums to customers for returned merchandise.
- Provide information and assistance to the public in person or on the phone including but not limited to: zoo hours, store merchandise, special events, directions, lost items, admission prices, restrooms and food establishment locations, exhibits and animal collection.
- Clean, stock inventory, and straighten store throughout the day.
- Promote the Woodland Park Zoo and its mission.
- Perform other duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Posses a professional, customer service-oriented demeanor.
- Able to work well under pressure and to learn and adapt quickly in a fast-paced and changing environment.
- Enjoy working with the public and serving a diverse population.
- Able to work successfully as a team member and independently.
- Provide high-quality customer service to a variety of customers.
- Ability to work a non-standard/flexible schedule, which may include weekends, evenings and holidays.
- Proficient cash handling skills.
- Demonstrated reliability and punctuality.
- Strong communication and interpersonal skills.
- Commitment to the mission of the zoo and the institution’s Core Values.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); or up to one month related experience or training; or equivalent combination of education and experience.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to high, precarious places while merchandising store and outside weather conditions while walking between store locations on-site at the zoo. Employees may also be exposed to outside weather conditions if they are assigned to the satellite store. The noise level in the work environment is usually moderate to loud, depending on the animals and the size/noise of the crowds.
APPLICATION DIRECTIONS
Online application through our Jobs page is required; no other forms of application will be accepted. Please visit the main Jobs page of www.zoo.org for full job posting, and to apply. Resume is REQUIRED when applying for this position. NO PHONE CALLS PLEASE.
APPLICATION DEADLINE: Open until filled — apply now!
Woodland Park Zoo is an equal opportunity/affirmative action employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, age, sex, religion, national origin, disability, veteran status, sexual orientation, gender identity/expression or any other characteristic protected by law.
Source:ZooStore Cashier (Seattle)
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